Do your guest feel comfortable while waiting for service? Does your staff upsell? Does your staff interact with your guest? Service - is it just a word you use or is it a part of your DNA? How is your product positioned against your competition?
The Technology is Cloud based and we are partners with the top technology companies in the Hospitality Industry. We can have you communicating to all mobile platforms in days, preventing you from massive investments in time and resources. We use the EAG System (Engageandgo.com). We help you make technology be your partner not a complex issue.
Are you a follower? Or do you dare to blaze a new trail and get your customers and staff excited? It is easy to follow; just be sure the ones you are following are not jumping off a cliff! We will show you how you are a follower and introduce new options for you.
If you always do what you have always done, then you will always get what you have always gotten. Sales - do you have an expensive sales department? staff - do they just work to work or are they inspired?
We go into re-authoring the story, double-listening and externalizing the problem. We address cultural anthropology with respect to language, religion and social structure. We teach your team self-confidence and inspire new ideas. We teach conflict management and handling of such.
Our success is your success. We help your staff to sell more and perform better by re-energizing your team and helping them see the possibilities that are available to them.